Privacy policy

Privacy Statement of Aangenaam Makelaardij

It goes without saying that we will handle your data confidentially. In order to inform you better, we have drawn up this privacy statement.

About us

If you have any questions regarding this statement or wish to make a request regarding your rights, please contact us using the information below:

• Aangenaam Makelaardij
• KvK: 34214055
• email: algemeen@aangenaammakelaardij.nl
• telephone: 0652333470

Processing and purposes

The reasons for processing your personal data:

We will only process your personal data if we are permitted to do so by law and for the purposes described below. You can contact us in different ways.

How do we get your personal data?

We have obtained your data from you, from an intermediary such as a broker or mortgage broker or from public registers, such as the trade register of the Chamber of Commerce or other sources.

Storage periods

We do not keep your data longer than necessary. However, some data must be kept for a long time:

• We keep some of our service data for 20 years as this is the period during which we can still be held liable for professional misconduct.
• We have to prove that we have performed the mandatory test under the Money Laundering and Terrorist Financing Prevention Act (hereinafter "Wwft"), because of this legal obligation we keep certain data for 5 years.

Processing

Contact form or email

You can contact us via our contact form or by sending us an e-mail. We then have a legitimate interest in processing the data we have obtained from you in this way. We process the content of the email or message via the contact form for the purpose of being able to respond to your message. We will keep these communications for a maximum of 5 years after our last correspondence.

Invoicing

If you have given us an order, we will process the data necessary for the execution of that order. These are in any case your name and e-mail address and other data necessary to send a correct invoice. If you pay, we will also be able to see which account this comes from and who the account holder is. We keep quotations, invoices and payment details for 8 years.

Services Aangenaam Makelaardij - Taxation

To be able to carry out a valuation of a property, we need your personal data.

First, we process your name, address, e-mail address and telephone number(s) and details of the property being valued to determine the value. This data is shared with the validation institute. In addition, we process all data that you provide to us. We keep this data for a maximum of 20 years.

Forwarding

Recipients of personal data

In addition to the parties specified above in processing, we also share personal data with the following third parties, including our processors:

1. hosting of our website
2. hosting of our CRM system
3. web builder
4. online digital signature service
5. cloud storage
6. accounting software and our accountant
7. Validation institute NWWI
8. valuation software supplier

Transfer to third countries

We try to process personal data within the EEA as much as possible, but sometimes we cannot avoid using services from outside the EEA. These companies are located in an appropriate country as designated by the European Commission.

If they are not located in an adequate country, appropriate safeguards are in place or binding business rules are in place.

Obligatory test Wwft

We share the data necessary for the compulsory test under the Wwft with the FIU (Financial Intelligence Unit - Netherlands).

Your rights

We would like to inform you about the rights you have and the influence you can have on the processing of your personal data.

If you wish to exercise any of these rights, please contact us by e-mail at algemeen@aangenaammakelaardij.nl

Access, rectification and deletion

You have the right to know what personal data we process about you and you may subsequently request that it be rectified or deleted.

Restriction of processing

You have the right to request us to restrict the processing of your data, for example if the data is no longer correct, the processing is unlawful, we no longer need your data or pending a decision on your objection to the processing.

Right to object

You have the right to object to the processing of your personal data.

Data portability

You have the right to receive your data from us in a structured, commonly used and machine-readable form, so that you can transfer it to another party, if you had given us permission to process your data and if the processing was done automatically.

Revoking consent

If we have obtained your data for a certain purpose on the basis of your consent, you may withdraw this consent at any time. The withdrawal of consent does not affect the lawfulness of the processing before the withdrawal.

Complaints

Do you have complaints about how we handle your personal data?

Please contact us first to see if a solution is possible. If we cannot find a solution, you can contact the complaints coordinator at VastgoedPro Via privacy@vastgoedpro.nl.

Security of personal data

We have taken appropriate organisational and technical measures to protect personal data against loss or other forms of unlawful processing. These measures ensure a level of security appropriate to the data we process.

Cookies

Cookies are used to ensure that this website functions as well as possible and that the content is tailored to your preferences.

Google Analytics

Because we would like to know how our visitors use the website, so that we can optimise the use of the website, we use Google Analytics. Through this website, analytical cookies from Google are therefore placed. These Google Analytics cookies are stored for a maximum of 2 years. No personal data is exchanged.

Switching off and deleting

Do you want to disable or delete cookies? You can do this through your browser settings.

Links

On our website you may find links to external websites. By clicking on a link, you will be taken to a website outside this site. It is possible that these external websites make use of cookies. Please refer to the cookie or privacy statement of the website in question.

Changes

We may need to amend our privacy statement, for example, because we have changed the way we work. We will always publish the new privacy statement on our website.